Monroe County residents see rise in water bill
Updated: Tuesday, April 29 2014, 06:20 AM EDT
Rochester, N.Y. -- Some Monroe County Water Authority customers have noticed an increase in their bills.
It shocked many who told 13WHAM News they didn't see it coming.
Most residents have seen an increase from 18 cents to 19 cents a day in their base rate, which amounts to $3.65 a year.
Nicholas Noce, executive director with the Monroe County Water Authority, said those costs represent customer service costs, meter reading and other operational costs. And they're trickling down to customers because the water authority's costs are rising, too
Some residents wanted to know why they weren't given a heads up about the rate change.
Noce told 13WHAM an announcement was made in some media outlets and public meetings were held to consider the increase proposal.
He said one reason for the increase was because pensions have increased significantly in the state's retirement system the last five years. He also said an analysis done by a consultant showed the base rate should make up 25 percent of the Water Authority's revenue.
He said he'd be open to other ways to notify residents about possible future rates.