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Your Stories: opting out of phone book deliveries

Updated: Wednesday, July 10 2013, 04:23 PM EDT

Rochester, N.Y. - Looking up the number to that pizza parlor or finding a plumber has never been easier -it's now in the palm of your hand or at a computer.

“I just leave em’ there, I don't really have a use for them,” said Ben Szavo who says he doesn’t use phone books.

Because of lack of use, the front porch is where you can find most abandoned phone books, or on the curb.

“We had to recycle it,” said Kaleigh Corgan who doesn’t use phone books. “I use my phone and I haven't used a phone book in a number of years, maybe my parents still do.”

If there's no use for them, how do you get rid of them?

“Individuals that choose, can choose the opt out feature and that will take them to a national site that will opt them out of directories and they provide that information back to Frontier,” said Stephanie Schifano with Frontier Communications.

Opting out has been an option for Frontier for the last few years.

It's as easy as submitting your information, something Schifano says nationally 1-2 percent of households are doing.

“Where it becomes costly is we don't want to produce more books than are actually used,” said Schifano.

But Schifano says, there still is a need for the directory and says the thought that phone books are close to extinction is far off.

“For as many people saying no I don't use mine, we have just as many saying I need them or I value this,” said Schifano.

Schifano also says Frontier recognizes that times are changing, that’s why it offers services online.

To opt-out you can call Frontier at 1-800-921-8101 or visit

Your Stories: opting out of phone book deliveries

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