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Resources for flooding in Monroe County

A yard on Payne Beach Road in Hamlin is flooded due to high lake levels. A comprehensive list of resources for people living along Lake Ontario who are dealing with flooding was released Friday. (WHAM photo - file, May 5, 2017)

Rochester, N.Y. (WHAM) – A comprehensive list of resources for people living along Lake Ontario who are dealing with flooding was released Friday.

BASEMENT FLOODING

First responders will respond to pump out standing water from basements or crawl spaces. To get help call 911 and ask for your local fire department to help.

Avoid standing water and electricity at all costs.

RECOVERY/REPAIR PERMITS

The New York State DEC Coastal Erosion Team is available in Monroe County to expedite permits for repairs and remediation work. DEC Permitting can be reached at 585-226-5400.

SANDBAGS

If you need sandbags, here are a list of phone numbers for all of the Department of Public Works along the lake shoreline:

  • Hamlin - 585-964-2640
  • Parma - 585-392-9464
  • Greece - 585-225-4590
  • Irondequoit - 585-336-6090
  • Webster - 585-872-7025

A guide about how to properly use sandbags is available here from the U.S. Army Corps of Engineers.

SEWER/SEPTIC PROBLEMS

Sewer and septic backups should be addressed with your Town Government Department of Public Works. See the numbers above for help.

RELOCATING

In a worst case scenario, people living in this area could face a situation in which stsaying in their home is no longer an option. Talk with friends and family first to see where you might need to stay, should relocation become necessary.


For any other questions, please refer to:

Monroe County Office of Emergency Management - 585-753-3810.

Lake Ontario Flood Assistance Hotline - 866-244-3839

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