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RTS to study redesign of public transit in Monroe County

A redesign of the public transit system in Monroe County could be in the future for Regional Transit Service (RTS). (WHAM photo)

Rochester, N.Y. (WHAM) - A redesign of the public transit system in Monroe County could be in the future for Regional Transit Service (RTS).

RTS announced Friday it will be studying ways to update and change its system.

The study, called Reimagine RTS, is slated to begin next month and conclude by the end of 2018.

“The demographics of our area have changed, the locations of employment centers have changed, and the number of available mobility options has changed," said RTS CEO Bill Carpenter. "Demands from senior citizens, millennials, individuals with disabilities, and those working to escape poverty continue to grow."

Carpenter added that the rise of bike sharing, car sharing, ride sharing and vanpools in the few years have added to the need for a redesign of the transit system in Rochester.

Transportation Management & Design, Inc. (TMD) will conduct the study in three phases: set goals & gather input, analyze community input and data, and make recommendations based on the results.

First, RTS customers, employees, and other stakeholders in the community will weigh in about what is needed in Rochester and Monroe County to overhaul the transit system. This will be done through two surveys: one about where RTS customers begin and end their days, and one where the community offers thoughts on how the RTS system can be improved as a whole.

The survey regarding the journey of RTS customers from beginning to end will be conducted by a third party vendor unaffiliated with the Reimagine RTS study. People who complete the journey study will receive a free bus pass.

After the study is completed, the second phase begins, in which TMD will analyze the collected data.

The third and final phase will recommend changes to reimagine the public transit system in Monroe County.

“When the study ends, the work to evaluate our options and make important decisions begins,” said Carpenter. “We will review the recommendations with employees, the RGRTA Board of Commissioners, customers and others in the community. "

More information about the plan can be found online here.

An information session is scheduled to be held on October 25 from 6:00 - 7:30 p.m. at the SUNY Brockport MetroCenter Grand Hallway on St. Paul Street. This is located across the street from the RTS Transit Center.

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