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The following is an archived video story. The text content of that video story is available below for reference. The original video has been deleted and is no longer available.

Fence fix sought after woman killed by train

Rochester, N.Y. - The family of the legally blind woman hit and killed by an Amtrak train in the city of Rochester Sunday is hoping the cut-through she was using is closed.

Monday, business owner John Turner said he's been asking CSX for the same thing for the last five years.

My partner has sent CSX letters, weve called them two or three times, they said theyll send somebody the next day they never send anybody, said Turner. Ive gone out on the tracks and talked to the workers and found out who was the foreman and said, can you do something about this at least make it harder for them to get through here.

Behind Turners building on the north side of the tracks there is a fence. The issue is theres a hole in the fence where people cut through.

The fence is pealed back, said Turner. Somebody has cut the fence and pealed it back, and then they push stone up to make a nice ramp for them to walk across.

Even a day after 52-year-old Patsy Hickman was killed, people were still walking across the tracks and going through the hole in the fence.

Its very frustrating weve quit sending [CSX] letters, I saw them out there about three weeks ago and was going to go out there and talk to them, but whats the sense, Ive talked to them four-to-five times and theyve done nothing, said Turner. I know the guy will shake his head, yes, yes, yes but when I look out there a few days later nothings done, I mean they didnt even try to do anything.

A spokesperson with CSX said:

"We extend our thoughts and condolences to all those affected by yesterdays tragic accident. CSX is working with local authorities investigating the accident and, as we do with any accident, we will review the facts."

 
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