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Disney changes disability instant access pass rules

Orlando, FL - The policy for Disney visitors with disabilities changed Wednesday.

Visitors with disabilities at Disneyland and Walt Disney World Resort will no longer be allowed instant access to rides.

The change in policy stems from park guests and employees abusing the system.

A hidden camera investigation found employees who sold instant access passes intended to be used by families with disabled individuals at an inflated price and pocketed the profit.

Some wealthy families went as far hiring disabled individuals to act as family members for the sole purpose of obtaining an instant access pass to skip over long lines.

Disney released a statement saying, "We are modifying our current...program so we can continue to serve the guests who truly need it, and for whom it was intended."

According to the Disney World website, there are options for disabled guests who can't tolerate long wait times.

Disney offers these guests and their groups a disability access service card. It allows the guests to schedule a return time at attractions at a comparable wait time to one if they waited in line.

 
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