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Glitches hit NY's health insurance coverage

Rochester, N.Y. -- Computer glitches have hit New York's new website for state residents to shop for health insurance coverage under the Affordable Care Act.

People visiting the NY State of Health website after its launch at 8 a.m. Tuesday were greeted with error messages when clicking on links to register as individuals or families.

The links for employers, employees and brokers also experienced periodic problems.

A spokesman for the Department of Health blames the problems on the 2 million visits to the website in the first 90 minutes after its launch.

Lt. Governor Bob Duffy said the website problems were an indicator of how many people in New York State are in need of healthcare.

"By the mere fact that there were a couple million hits this morning for information on health care, it should reinforce to those who are opposed to it, should see the need for it," Duffy said.

"If residents have a hard time getting on the website at first try, today [Tuesday] is just the first day of a six month enrollment period and theres plenty of time for New Yorkers to come and learn about their options," Sherry Tomasky, Director of Outreach for New York State of Health said.

The agency's technicians are working to fix the problem.

New York expects to enroll 1.1 million uninsured over the next three years, like Yvette Settles.

Settles and her husband have been without health insurance for eight months after he was injured on the job and a medical condition prevented him from returning to work.

She says the exchange is not about a hand out, it's a life changing opportunity.

"I'll be able to call my primary doctor at Anthony Jordan Health Center and make an appointment. I'll be able to come back and I'll be able to afford it now. That's the main thing. I want to pay my fair share, that's all I want. I just want to be able to come to the doctor," Settles said.

Open enrollment ends March 31st.

 

 
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