Most Shared

Weather Alert

Winter Weather Advisory

Winter Weather Advisory in Wyoming County until 6 AM Wednesday. A light mix of flurries, drizzle, and freezing drizzle is possible tonight with a few hundreths of an ince of glaze possible overnight well southwest of Rochester.

WHAM13 - Search Results

The following is an archived video story. The text content of that video story is available below for reference. The original video has been deleted and is no longer available.

Survey: Walmart worst customer satisfaction

Ann Arbor, Mich. -- According to the American Customer Satisfaction Index, customer satisfaction with retailers in the United States is at an all-time high, up for the third year in a row.

But, a new survey shows not all retailers are scoring high marks with customers.

247wallst.com examined companies with the worst customer satisfaction scores in retail.

Winn-Dixie supermarket chain ranked at No. 10 for weak customer service.

In ninth place, Supervalu showed low employee performance marks for a fourth year in a row.

At No. 8 is The Gap, followed by Best Buy in seventh place and Safeway ranked sixth, after employees voiced displeasure with management.

The top five retailers scoring low marks for customer satisfaction are Macy's, Walgreens, CVS, Rite Aid and Walmart.

According to the survey, not only did Walmart have the lowest score of any department or discount store, but it also scored low as a supermarket.

 
Advertise with us!

Contests

Washington Times