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Winter Weather Advisory

For Yates County until 7am Tuesday. Steady light snow will continue through tonight. Snow accumulation between 3-6" is possible by morning.

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The following is an archived video story. The text content of that video story is available below for reference. The original video has been deleted and is no longer available.

Frustration for flood victims

Penn Yan, N.Y. -- Frustration is rising for the residents of Penn Yan.

Yates County is moving from emergency response to recovery mode, and people left an informational meeting at Penn Yan Middle School Monday evening without a lot of hope.

13WHAM News spoke with Pam Whitford, a resident in the area. Whitford lost her home in the flood and said, despite reaching out to the Keuka Housing Council, she was still stuck staying with friends.

"They don't have answers," Whitford said. "They just told me Pulteney. Do you know how far Pulteney is? It's like a half-hour, 45-minute drive, and that's where the closest apartment is."

Whitford was not the only one frustrated. Renee Bloom, exective director of the KHC, said calls are beginning to come in from people who need help.

Bloom said the group is still trying to figure out how to deal with all of those in need, especially the people whose home have been condemned.

"Actually, we don't know what we are doing with those people right now," said Bloom. "Whether we can rebuild there, if they are going to be on a flood zone is another question, so right now I don't have an answer for that."

The village collected estimates of the dollar value of damages to determine what options Penn Yan will have to receive aid, but money from the federal level is still a ways away. 

So far the village has collected 65 home repair estimates which those totaled $5 million, and that just scratches the surface of damage in Yates County.

The following are recovery resources in Yates County:

For Businesses:

Finger Lakes Economic Development Center

1 Keuka Business Park, Penn Yan


0% loans available. Applications available online and at the site.


For Homeowners:

Keuka Housing Council, Inc.

160 Main Street, Penn Yan


Applications for emergency repairs (furnaces, water heaters, sump pumps) available online or at offices. Temporary housing will be available soon. Grants and low interest loans as they become available.


The Living Well

Memorial Building at the Methodist Church

168 Main Street, Penn Yan


Flood cleanup, volunteer coordination, referrals to other services.


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Washington Times