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The following is an archived video story. The text content of that video story is available below for reference. The original video has been deleted and is no longer available.

UPDATE: RTS bus incident captured on video

Rochester, N.Y. - A video post on Facebook showed a woman and her children being forced to leave an RTS bus on Tuesday night.

The incident was brought to the attention of 13WHAM News by several messages sent on the 13WHAM Facebook page.

RGRTA issued a statement addressing the issue Wednesday afternoon:

"The safety and security of our customers is our highest priority and in some instances we are required to contact the RPD for assistance. We're still reviewing the details of this but we'd like the public to know that the woman and her children were escorted safely home by an RTS employee."

The Rochester Police Department tells 13WHAM they were called to assist RGRTA. They are not investigating the incident at this time.

You can see the full video here.

 
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